Terms of Service

Last updated: September 30, 2026

These terms are an agreement between you and Cueday (“Cueday”, “we”, “us”) for using the Cueday app and website (the “Service”). By creating an account or using the Service, you agree to them. If you use Cueday for a business, you agree on its behalf.

1. The Service

Cueday helps wedding professionals (“vendors”) manage clients: inquiries, proposals, contracts, payments, scheduling, email, planning, timelines, files, and public pages such as storefronts, portfolios, forms and couple portals. We may add, change or remove features over time, and will give notice of changes that significantly reduce what you pay for.

2. Your account

• You must be at least 18 and give accurate information.
• You’re responsible for keeping your login secure and for activity on your account, including by team members you add.
• Tell us right away at cueday-support@googlegroups.com if you think your account has been compromised.

3. Subscriptions and billing

• Cueday is offered as a paid subscription, billed monthly or yearly in advance at the price shown when you subscribe.
• Subscriptions renew automatically at the end of each period until you cancel. You can cancel any time; your plan stays active until the end of the period you’ve paid for.
• Except where the law requires otherwise, payments are non-refundable, including for partly used periods.
• We may change prices with at least 30 days’ notice; the new price applies from your next renewal.
• Subscription payments are processed by Stripe (or, in the mobile app, by the app store you subscribe through) under their terms.

4. Your content and your clients

You keep ownership of everything you and your clients put into Cueday — your client records, templates, contracts, films, photos and files (“Your Content”). You give us permission to host, process, display and transmit Your Content only as needed to run the Service for you (for example, to send your emails, show your storefront and portfolio, or create your client folders).

You are responsible for Your Content and for how you use Cueday with your clients, including:

• having the right to upload and share the films, photos and other material you add;
• having a lawful basis to store your clients’ information and to email them (including any required consent);
• the terms of your contracts, proposals and invoices with your clients. Cueday provides tools and templates, not legal, tax or financial advice.

5. Connected services

Some features work through services you connect, such as Google (Gmail, Calendar, Drive), Square and Dropbox. Your use of them is also governed by their terms, and you can disconnect them at any time. We aren’t responsible for those services, their availability, or charges they make. How we handle data from them is described in our Privacy Policy.

6. Acceptable use

Don’t use Cueday to:

• send spam or messages to people who haven’t agreed to hear from you;
• upload anything unlawful, infringing, or that you don’t have the rights to;
• harass, deceive or harm anyone, or misrepresent who you are;
• break, probe, overload or reverse-engineer the Service, or access other users’ data;
• resell the Service without our written permission.

We may suspend or remove content or accounts that break these rules.

7. Our property

Cueday, its design, software and templates (other than Your Content) belong to us and our licensors. We give you a personal, non-transferable licence to use the Service while your subscription is active. If you send us feedback, we may use it without owing you anything.

8. Ending your account

You can stop using Cueday and cancel at any time. We may suspend or end your access if you seriously or repeatedly break these terms, if your payment fails and isn’t resolved, or if required by law. After your account ends, we’ll delete Your Content as described in our Privacy Policy; please export anything you need first.

9. Disclaimers

We work hard to keep Cueday reliable, but the Service is provided “as is” and “as available”. To the extent the law allows, we don’t promise it will be uninterrupted or error-free, or that emails, invoices or reminders will always be delivered or on time. Please keep your own copies of important files and footage.

10. Limitation of liability

To the extent the law allows, Cueday won’t be liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, bookings, data or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that can’t be excluded.

11. Indemnity

You agree to cover us against claims arising from Your Content or your use of the Service in breach of these terms or the law.

12. Changes to these terms

We may update these terms. We’ll post the new version here with a new date and, for significant changes, tell you in the app or by email before they take effect. Continuing to use Cueday after that means you accept them.

13. General

These terms are governed by the laws of the place where Cueday is established, without regard to conflict-of-law rules, and disputes will be handled by its courts, unless your local law gives you the right to bring claims where you live. If part of these terms can’t be enforced, the rest still applies. These terms, with our Privacy Policy, are the whole agreement between us about the Service.

14. Contact

Questions about these terms: cueday-support@googlegroups.com.